As 2020 draws closer, many financial institutions are considering how to strengthen and enhance customer relationships, and the answer may partly be found in payments. At this time last year, few could have predicted the heavy M&A activity experienced in the payments space in 2019. Deals like the Fiserv/First Data, FIS/Worldpay and Global Payments/TSYS acquisitions have further demonstrated how valuable payments are to the broader financial services ecosystem.
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Merging Digital Platforms: Tips for a Successful M&A
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Mergers and acquisitions (M&A) have become a common place across many industries over recent years, especially in the payments space. While Fiserv purchasing First Data may be one of the better known acquisitions, many more have occurred, and analysts expect that this trend will only continue in the coming years.
Hey Siri, What’s the Future of Voice Banking
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Technological progress has been reshaping the payments industry. Mobile phones have enabled mobile banking, allowing people to send and receive money, or check their account balances, on the go or from the comfort of their home. Advances in AI have helped prevent fraud, while improvements to payments infrastructure have led to faster payments and better data sharing. Eric Brandt joins the PaymentsJournal podcast to discuss the future of voice banking
What are APIs and How Are They Changing Banking?.
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If you keep up with the payments industry, you’re bound to have heard about APIs. It seems like every day brings fresh articles covering the newest APIs in glowing terms. From improving digital banking to facilitating Same Day ACH payments, APIs are having a major impact on payments and the wider financial industry. Christina McGeorge joins Payments Journal to discuss
2019 So Far: Where Are We at with Digital Growth?
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There were four frequently made predictions by industry experts, financial institutions and technology providers at the beginning of 2019, according to the recent Digital Banking Trends Progress Report from D3 Banking Technology.
What the Apple Card Says to Credit Unions
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Long gone are the days when credit unions could consider the community institution down the street, or even the biggest national banks, as their only competition. Large technology companies and retailers continue to dip their toes into the financial industry waters, causing concern for traditional institutions. What these entities lack in proven financial services experience, they’re trying to make up for with seamlessness and convenience. While these competitors haven’t won yet, if credit unions aren’t careful, they just might.
Prospects for More De Novo Digital Banks Come Into Clearer Focus
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Get ready for more banks. Digital ones, that is. New data shows that consumers — and financial institutions — are more inclined toward greenfield digital banks. In a recent survey by Fiserv, 86% of respondents said they would consider leaving their bank, if they could not easily manage their accounts online. Additionally, 82% of respondents…
Crafting Amazon-Like Banking Experiences Easier Said Than Done
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Not all consumers crave having their financial affairs run by a “Netflix” that knows what they want before they do. And only the largest banking players can afford to offer state-of-the-art digital service plus the ultimate branch experience. So mid-size banks like Zions, Synovus and TCF seek a middle path.
Making the Most of Digital During M&A
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Merger and acquisition (M&A) activity in the credit union space has been on the rise, and this trend is expected to continue in 2019 and beyond. In addition to being a great way to grow credit unions’ assets and extend geographic reach, M&A also presents a valuable opportunity for institutions to reevaluate and solidify their digital strategy before merging what was once two separate organizations.
2019 Digital Banking Trends
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D3 Banking Technology (D3), provider of the industry’s most advanced digital platform, shares predictions on how digital, AI and personalization will transform the financial industry in 2019. In the coming year, financial institutions will focus on improving member service with better digital features and data analytics.