Technical Documentation Internship

D3 Banking Technology is offering Technical Documentation internship opportunity to work with a leading software development organization in the banking industry. The purpose of the internship is to provide meaningful, professional hands-on experience to students with proven academic performance and leadership potential. Interns will have the opportunity for meaningful contributions to the software development group’s business objectives while experiencing personal professional development.

D3 provides a comprehensive set of digital banking solutions embedded with personal financial management tools built on a single platform that is accessible anytime, anywhere, from any device.  Our solution gives financial institutions the flexibility and control to engage more deeply with customers, increase retention, and cross-sell effectively.  Our clients are leading the way digital banking is personalized and delivered to end users.

Throughout the course of the internship the Technical Documentation Intern will get exposure to the technical writing practices and tools used in documenting D3’s digital banking solutions.  

Responsibilities:

  • The Intern will have the opportunity to work on one or multiple of the following types of projects:
  • Create documentation with technical clarity, accuracy, grammar, consistent terminology and style
  • Learn software product features and assist in documentation from an end user perspective
  • Work with a variety of internal teams to gain full understanding of the ultimate customer experience by getting insight into customer feedback, product solutions to enhance the product information available
  • Other projects as determined by management

Ideal Qualifications:

  • Currently pursuing Bachelor’s degree program in Business, MIS or Computer Science or related field
  • Major GPA of 3.0 or higher
  • Ability to apply best practices in writing and documentation; outstanding spelling and grammar skills
  • Experience with various communications media and advanced formatting and presentation skills
  • Familiar with programming
  • Excellent written and verbal communication skills as well as organizational skills
  • Desire for continuous learning
  • Strong analytical and creative problem-solving abilities
  • Ability to develop positive working relationships in a cross functional team environment
  • Ability to complete assignments with attention to detail and high degree of accuracy
  • Proven leadership skills; including involvement in related student organizations

Apply Here

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