As 2020 draws closer, many financial institutions are considering how to strengthen and enhance customer relationships, and the answer may partly be found in payments. At this time last year, few could have predicted the heavy M&A activity experienced in the payments space in 2019. Deals like the Fiserv/First Data, FIS/Worldpay and Global Payments/TSYS acquisitions have further demonstrated how valuable payments are to the broader financial services ecosystem.
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